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Home Healthcare Plan News Delta Dental of Arkansas Receives Prestigious Governor’s Quality Award

Delta Dental of Arkansas Receives Prestigious Governor’s Quality Award

Posted on September 25, 2023 Written by Annalyn Frame

In a momentous achievement, Delta Dental of Arkansas has been recognized with a 2023 Governor’s Quality Award, cementing its status as one of Arkansas’s leading organizations committed to excellence. This coveted accolade was presented at the 29th Annual Awards Celebration, held at the Clinton Presidential Center in Little Rock on September 21, 2023, and was bestowed by Arkansas Secretary of Commerce, Hugh McDonald.

Delta Dental of Arkansas received the Commitment Award, a significant milestone within the four-tier award process. This success follows last year’s attainment of the Challenge Award, marking steady progress in the pursuit of quality and excellence.

Kristin Merlo, President, and CEO of Delta Dental of Arkansas, expressed immense pride in the achievement and gratitude for the dedicated efforts of the company’s employees. She stated, “We are incredibly proud and honored to have our employees recognized with the Governor’s Quality Award. This achievement reflects the dedication, innovation, and unwavering commitment to excellence that our team embodies every day. Their hard work and passion for our mission to improve the oral health of all Arkansans drive our company’s success. This award is a testament to their efforts to make our company better each day.”

The 2023 Governor’s Quality Awards also celebrated other exceptional Arkansas organizations. Among the recipients were Cromwell Architects Engineers of Little Rock and White River Medical Center of Batesville, both receiving the Achievement Award, which stands at the third level. L’Oréal USA of North Little Rock received the Commitment Award at the second level. Additionally, the Challenge Award at the first level was bestowed upon ARORA of Little Rock, MEMS of Little Rock, Manila Healthcare Center of Manila, and Gosnell Rehabilitation of Gosnell.

The Governor’s Quality Award process is instrumental in steering organizations toward the principles of quality. Participating organizations engage in a thorough self-assessment and scrutinize the award-level requirements before determining the appropriate level of application. Each level progressively elevates the expectations placed on applicants, necessitating comprehensive descriptions of systematic processes and results. Beyond the accolade itself, program participants find immense value in the extensive evaluation and written feedback report, which identifies strengths and areas for improvement. It is noteworthy that only 27 Arkansas organizations have achieved the program’s highest level, the Governor’s Award for Performance Excellence.

The Governor’s Quality Award program’s overarching objective is to encourage continuous quality improvement among Arkansas organizations, ultimately driving performance excellence. Established as a not-for-profit organization, the program is steadfastly committed to fostering a robust infrastructure for businesses in Arkansas. The award process aligns seamlessly with the Malcolm Baldrige National Quality Award and draws upon the Baldrige Excellence Framework.

The Governor’s Quality Award program is diligently administered by the Arkansas Institute for Performance Excellence, a nonprofit entity affiliated with the Arkansas State Chamber of Commerce, working tirelessly to advance the culture of excellence in the state.

Filed Under: Healthcare Plan News

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About Annalyn Frame

Annalyn Frame
Editor-in-Chief, Health Plan News

Annalyn Frame
Editor-in-Chief, Health Plan News

Annalyn Frame is a dedicated registered nurse and accomplished healthcare journalist known for her commitment to promoting accessible and accurate healthcare information. With a unique blend of medical expertise and editorial prowess, Annalyn serves as the Editor-in-Chief of Health Plan News, a leading online platform at the forefront of disseminating essential insights into the ever-evolving landscape of health plans, wellness strategies, and healthcare policy.

Professional Background:
Annalyn's journey in healthcare began as a passionate registered nurse, where she honed her clinical skills and developed a deep understanding of patient care. Her experience in various healthcare settings, ranging from bustling urban hospitals to rural community clinics, has given her a comprehensive perspective on the challenges and opportunities within the industry.

Driven by her desire to bridge the gap between medical knowledge and public awareness, Annalyn transitioned into healthcare journalism. Her keen ability to dissect complex medical concepts and translate them into easily digestible content quickly set her apart as a prominent voice in the field. Her articles, renowned for their clarity and accuracy, have empowered individuals to make informed decisions about their health and well-being.

Editorial Leadership:
As the Editor-in-Chief of Health Plan News, Annalyn Frame brings her healthcare expertise to the forefront. Under her guidance, the publication has become a trusted resource for professionals and consumers alike, offering timely updates on health insurance trends, legislative changes, cost-saving strategies, and innovative healthcare solutions. Annalyn's commitment to journalistic integrity ensures that readers receive information that is not only up-to-date but also reliable, enabling them to navigate the complexities of healthcare with confidence.

Advocacy and Impact:
Beyond her role as an editor, Annalyn remains a staunch advocate for accessible healthcare and health literacy. She frequently participates in community health workshops, seminars, and public speaking engagements, where she empowers individuals with the knowledge they need to take charge of their health. Annalyn's dedication to improving healthcare access extends to her volunteer work with underserved populations, where she leverages her nursing background to provide hands-on care and education.

Education:
Annalyn Frame holds a Bachelor of Science in Nursing (BSN) degree from a respected institution. Her academic foundation, coupled with her hands-on experience, allows her to offer a well-rounded perspective on healthcare matters.

Annalyn Frame's dynamic blend of nursing expertise and editorial leadership has made her a driving force in both healthcare and journalism circles. Her unwavering commitment to delivering accurate, approachable healthcare information through her role as Editor-in-Chief of Health Plan News underscores her mission to empower individuals and promote positive change within the healthcare industry.

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