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Home Healthcare Plan News Sensely Partnership with Krungthai-AXA Life Insurance

Sensely Partnership with Krungthai-AXA Life Insurance

Posted on December 22, 2021 Written by Annalyn Frame

Sensely, a virtual assistant pioneer, announced a partnership with Krungthai AXA Life Insurance. This Thai-based carrier provides health insurance to around 500,000 members. Krungthai AXA Life, a Thai-based carrier that provides health insurance to approximately 500,000 members, has incorporated Sensely’s technology into its Emma application. This powerful digital solution offers policyholders access to a variety of healthcare services and policy information through one application.

Emma by AXA features the evidence-based Sensely Symptom Checker. This highlights Sensely’s innovative conversational AI interface that uses voice, chat and avatar-based interaction. Users can start by entering their symptoms and conversing with the Sensely avatar. Users receive an immediate recommendation and guidance on the best level of care. The Sensely Symptom checker is fast, reliable and available in Thai and English. It provides Krungthai AXA Life members valuable information and peace of mind.

Emma by AXA offers a variety of services beyond the Symptom Checker. These include telehealth, network location information, content and policy information such as electronic insurance cards.

Pakawipa Charoentra is the Chief Customer Officer at Krungthai AXA Life. He stated that providing members with better access to world-class healthcare services provides immediate value. The Emma platform provides a wide range of tools and services that enhance health and wellbeing, helping members live the best possible lives. It also delivers a modern customer experience that is leading the industry. We are excited to expand and deepen our relationship with Sensely.

Adam Odessky (CEO and co-founder of Sensely) said, “We have been impressed by AXA’s commitment to be their policyholders’ go-to resource for accessing healthcare services in a friendly, helpful manner. With digital services playing a major role, we’ve been humbled.” “Enabling easy, user friendly access to trusted information about health has never been more essential, and we look forward to working with Krungthai AXA Life to increase member value.”

Filed Under: Healthcare Plan News

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About Annalyn Frame

Annalyn Frame
Editor-in-Chief, Health Plan News

Annalyn Frame
Editor-in-Chief, Health Plan News

Annalyn Frame is a dedicated registered nurse and accomplished healthcare journalist known for her commitment to promoting accessible and accurate healthcare information. With a unique blend of medical expertise and editorial prowess, Annalyn serves as the Editor-in-Chief of Health Plan News, a leading online platform at the forefront of disseminating essential insights into the ever-evolving landscape of health plans, wellness strategies, and healthcare policy.

Professional Background:
Annalyn's journey in healthcare began as a passionate registered nurse, where she honed her clinical skills and developed a deep understanding of patient care. Her experience in various healthcare settings, ranging from bustling urban hospitals to rural community clinics, has given her a comprehensive perspective on the challenges and opportunities within the industry.

Driven by her desire to bridge the gap between medical knowledge and public awareness, Annalyn transitioned into healthcare journalism. Her keen ability to dissect complex medical concepts and translate them into easily digestible content quickly set her apart as a prominent voice in the field. Her articles, renowned for their clarity and accuracy, have empowered individuals to make informed decisions about their health and well-being.

Editorial Leadership:
As the Editor-in-Chief of Health Plan News, Annalyn Frame brings her healthcare expertise to the forefront. Under her guidance, the publication has become a trusted resource for professionals and consumers alike, offering timely updates on health insurance trends, legislative changes, cost-saving strategies, and innovative healthcare solutions. Annalyn's commitment to journalistic integrity ensures that readers receive information that is not only up-to-date but also reliable, enabling them to navigate the complexities of healthcare with confidence.

Advocacy and Impact:
Beyond her role as an editor, Annalyn remains a staunch advocate for accessible healthcare and health literacy. She frequently participates in community health workshops, seminars, and public speaking engagements, where she empowers individuals with the knowledge they need to take charge of their health. Annalyn's dedication to improving healthcare access extends to her volunteer work with underserved populations, where she leverages her nursing background to provide hands-on care and education.

Education:
Annalyn Frame holds a Bachelor of Science in Nursing (BSN) degree from a respected institution. Her academic foundation, coupled with her hands-on experience, allows her to offer a well-rounded perspective on healthcare matters.

Annalyn Frame's dynamic blend of nursing expertise and editorial leadership has made her a driving force in both healthcare and journalism circles. Her unwavering commitment to delivering accurate, approachable healthcare information through her role as Editor-in-Chief of Health Plan News underscores her mission to empower individuals and promote positive change within the healthcare industry.

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