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Health Plan News

Timely Health Plan News and Commentary

Health Plan News
Home Archives for Health Technology and AI

Health Technology and AI News

Technology now sits underneath almost every interaction between a patient, a provider and a health plan. Electronic health records (EHRs), claims systems, telehealth platforms, price transparency tools and, increasingly, artificial intelligence (AI) determine how quickly care is authorized, how claims are paid, and how members find information about their coverage.

What We Cover

This section covers health IT and digital health developments that affect health plans and their members: AI used in clinical documentation, prior authorization and claims review; revenue cycle automation at hospitals; telehealth and virtual care; remote patient monitoring; member-facing apps and cost estimator tools; interoperability rules that require plans to share data through application programming interfaces (APIs); and cybersecurity incidents and data breaches involving protected health information.

Questions Worth Asking

Every new tool raises the same practical questions. Does it change how decisions about coverage are made, and is a human reviewing those decisions? Who has access to the data, and how is it protected? Does it reduce administrative cost, and do patients see any of that benefit? Our reporting focuses on those questions rather than on product announcements alone.

Health technology news connects to several other sections. Regulation of AI in coverage decisions, privacy rules under the Health Insurance Portability and Accountability Act (HIPAA), and price transparency requirements appear in Healthcare Policy and Law. Technology adopted by providers appears in Hospitals and Health Systems, investment in digital health companies appears in Healthcare Business, and remote monitoring for older adults appears in Senior Care.

The latest health technology and AI news appears below, newest first.

Careington Taps e123 to Supercharge Broker Sales With Discount Plans

Posted on July 9, 2025 Written by Editor

Careington International Corporation has made a significant move this week. The long-running health benefits company, founded in 1979, is now partnering with insurtech firm e123. The goal: make it easier for brokers to offer noninsurance savings plans to their clients, all from one application. [Read more…]

Filed Under: Health Technology and AI

Raintree Systems Snaps Up Yoomi Health in a Bold AI Move for Rehab Therapy

Posted on January 24, 2025 Written by Editor

Raintree Systems has made a strategic move by acquiring Yoomi Health, a New York-based leader in AI technologies tailored for rehab therapy. This acquisition strengthens Raintree’s AI Center of Excellence and sharpens its focus on becoming the go-to electronic medical record (EMR) platform for therapy practices. [Read more…]

Filed Under: Health Technology and AI, Healthcare Business

The $164 Billion Revolution: How AI is Reshaping Patient Care Worldwide

Posted on December 12, 2024 Written by Editor

AI-Driven Healthcare: A Billion-Dollar Revolution Saving Lives

The healthcare industry is racing ahead with artificial intelligence (AI) at the wheel, and the results are nothing short of groundbreaking. Recent innovations are revolutionizing patient care, from more accurate diagnoses to cutting-edge treatments. A survey reveals that 90% of healthcare executives report positive returns from generative AI investments, underscoring its role as a key driver of growth. With the AI healthcare market expected to hit $164 billion by 2030, companies like Avant Technologies, Roche, NVIDIA, and Amazon are leading the charge. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Click to Secure Your Home and Pets: QBE Unveils Revolutionary Home Plus Protection Package in Macau

Posted on January 17, 2024 Written by Editor

In a groundbreaking move, QBE has just rolled out its latest digital home insurance offering in Macau, and it’s a game-changer! The Home Plus Protection Package (HPPP) isn’t just your run-of-the-mill insurance – it’s an all-in-one solution for homeowners, tenants, and landlords, and yes, it includes coverage for your beloved pets! [Read more…]

Filed Under: Health Technology and AI

BORN Ontario Provides Update on Cybersecurity Incident Impacting 3.4 Million Individuals

Posted on September 25, 2023 Written by Editor

The Better Outcomes Registry & Network (BORN) Ontario issued a comprehensive update today regarding a cybersecurity incident that occurred on May 31, 2023. [Read more…]

Filed Under: Health Technology and AI

HEALTHWORXS: A Game Changer, No Cost Healthcare Plan

Posted on April 20, 2022 Written by Editor

WorXsiteHR has teamed up to offer employees a completely free medical plan called HealthWorX. This is in order to help US businesses and employees regain lost revenues and address new hiring and retention problems. [Read more…]

Filed Under: Health Technology and AI

Some Psychedelic Assisted Therapy Clinics are turning to Artificial Intelligence for Digital Mental Treatments

Posted on December 22, 2021 Written by Editor

Psilocybin and ketamine, which is the active ingredient of magic mushrooms, are promising drugs for treating mental disorders. Psychoedelic-assisted therapy clinics are becoming more focused on the patient experience, and not just the use of ketamine or other psychedelic drugs therapies. The therapy is being seen as a part of the overall experience and not the final word. Experts believe that this new direction, which combines digital mental health therapy and psychedelics with other mind-altering substances, can lower the cost of care and improve patient outcomes and protocols. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Osigu Secures $7.5 Million in Funding

Posted on December 22, 2021 Written by Editor

Osigu is the most trusted real-time claims and e-prescription platform for Latin America. It announced today that it has secured $7.5 Million in a new round led by IDC Ventures. Jose Vargas, cofounder of Healthcare.com (a leading digital insurance company), was also involved. This funding will allow Osigu to expand into Colombian markets and improve its ML algorithms, AI features, as well as expand Osigu’s reach. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Jasper Health Named to the 2021 CB Insights Digital Health 150

Posted on December 8, 2021 Written by Editor

CB Intelligence today introduced Jasper Health, an intelligent platform that offers care guidance and navigation to people with cancer, at its third annual Digital Health150 event. This event showcases 150 of the most promising private digital healthcare companies around the globe. CB Insights’ annual Future of Health event featured the unveiling of Digital Health 150 for 2015. [Read more…]

Filed Under: Health Technology and AI

AXA Hong Kong Launches Mind Health Network and Online Counselling Service

Posted on December 8, 2021 Written by Editor

AXA Hong Kong (AXA), a leader in Employee Benefits insurance, continues to improve its services for working people with a commitment towards protecting all aspects of their mental and physical wellbeing. AXA offers two new services for its Employee Benefits customers in Hong Kong [1] to improve mental health support and make related services and treatments easier to all employees and their dependents. The only mind health network includes general practitioners (GPs) with a psychology qualification and psychiatrists and clinical psychologists. A new digital one-stop platform for psychological consultation called Mindhealer on Emma, AXA’s mobile app. [Read more…]

Filed Under: Health Technology and AI

Aflac Named a Best Place to Work in IT

Posted on July 12, 2021 Written by Editor

Aflac A leading provider of supplemental insurance products in America Today, Insider Pro and Computerworld announced that the insurance company was named one The 2021 Best Places for IT Work Ranked No. 16 — Up one spot 2020 — among the largest information technology companies headquartered Aflac is a 21st century American company that appears on the prestigious annual U.S. list Time as a company that offers challenging work and growth opportunities. Best-in-class employee engagement and compensation, as well as benefits, training, and benefits. [Read more…]

Filed Under: Health Technology and AI

US COVID-19 Era Forecasts and Mortality Model

Posted on January 26, 2021 Written by Editor

Male mortality levels were 10-20% higher in 2020 than 2019 models predicted (female forecasts are similar) (PRNewsfoto/Vesttoo)
Male mortality levels were 10-20% higher in 2020 than 2019 models predicted (female forecasts are similar)

Vesttoo has released its US COVID-19 era mortality version and excess mortality hazard forecast for the forthcoming years. The model, based on historical inhabitants and death counts in the past 80 years, revealed a rise of between 10-20% in mortality rates in 2020 in comparison with the typical historical rates, together with the danger of elevated mortality to continue in the upcoming years. [Read more…]

Filed Under: Health Technology and AI, Public Health and Research

MyMedicalShopper Rebrands to Talon

Posted on January 26, 2021 Written by Editor

The transformational company formerly known as MyMedicalShopper has completed its rebranding as Talon. [Read more…]

Filed Under: Health Technology and AI

Integrity Marketing Group Acquires CSG Actuarial

Posted on January 26, 2021 Written by Editor

Integrity Marketing Group, LLC (“Integrity”), the nation’s largest independent distributor of life and health insurance products, has acquired CSG Actuarial (“CSG”), the industry’s foremost quoting technology platform and data solution for the senior health and life insurance marketplace. [Read more…]

Filed Under: Health Technology and AI

Therap introduces Interface with Sandata Aggregator

Posted on December 24, 2020 Written by Editor

Therap Services, the long-standing national leader providing software solutions for HIPAA-compliant electronic documentation for providers in Home and Community Based Services (HCBS) and the broader Long Term Services and Supports (LTSS), introduces its Sandata Aggregator Interface for providers in Arizona. [Read more…]

Filed Under: Health Technology and AI

Olive Acquires Verata Health

Posted on December 3, 2020 Written by Editor

Prior authorizations were the most costly and time-consuming transactions for providers in 2019 and are among the top reasons patient care is delayed. As cash-strapped hospitals and health systems strive to meet patient, payer and provider needs, the demand for AI technologies to increase efficiency and improve the patient experience has become critical. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Telehealth Claim Lines Increase 2,980 Percent Nationally

Posted on December 1, 2020 Written by Editor

Telehealth claim lines1 increased 2,980 percent nationally from September 2019 to September 2020, rising from 0.16 percent of medical claim lines in September 2019 to 5.07 percent in September 2020, according to new data from FAIR Health’s Monthly Telehealth Regional Tracker. However, from month to month, the telehealth share of medical claim lines fell 16.5 percent nationally from 6.07 percent in August 2020 to 5.07 percent in September 2020. The data represent the privately insured population, excluding Medicare and Medicaid. [Read more…]

Filed Under: Health Technology and AI

Chubb Finds Small and Mid-Sized Businesses Eager to Do Business Digitally

Posted on December 1, 2020 Written by Editor

Chubb announced a new report, “Digital Business Accelerated,” which explores how small and mid-sized businesses are approaching an evolving, digital-first marketplace – a transformation made all the more critical by COVID-19. [Read more…]

Filed Under: Health Technology and AI

100% Digital Health EMI Network Card from Bajaj Finserv Makes Medical Financing Stress-free

Posted on April 29, 2020 Written by Editor

PUNE, India, April 28, 2020 /PRNewswire/ — The funds allocated towards healthcare by the 2020 Union Budget were 5.7% lower than the amount apportioned last year. This combined with the fact that healthcare inflation in India is believed to be increasing at double the rate of retail inflation and that about 56% of Indians don’t have any health insurance reveals the stark nature of healthcare finance in the country. To address this deficiency and make medical care more accessible and hassle-free, Bajaj Finance Limited, the lending and investing arm of Bajaj Finserv, offers a Digital Health EMI Network Card. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Health Partners Plans Relies on Zenoss to Reduce Critical IT Response Times

Posted on April 29, 2020 Written by Editor

AUSTIN, Texas, April 28, 2020 /PRNewswire/ — Zenoss Inc., the leader in intelligent application and service monitoring, today announced that Health Partners Plans (HPP), a large not-for-profit managed health care organization serving more than 259,000 members, trusts Zenoss to monitor its large and complex IT infrastructure, helping predict and prevent issues before they impact operations. [Read more…]

Filed Under: Health Technology and AI

Fidelis Care Expands Access to Telehealth Services to Support Members

Posted on April 9, 2020 Written by Editor

To support members and the health of local communities during the COVID-19 outbreak, Fidelis Care has expanded access to telehealth services, covering virtual visits with providers from the safety, comfort, and convenience of a member’s home for a $0 copay. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

Survey Finds Spike in Telemedicine Use Among Massachusetts Residents

Posted on April 9, 2020 Written by Editor

Massachusetts residents are radically changing the way they access medical care, according to the latest wave of a Massachusetts tracking poll which found a more than 200% rise in the use of telemedicine. [Read more…]

Filed Under: Blue Cross Blue Shield, Health Technology and AI

Usage of Telehealth and Retail Clinics Grew from 2017 to 2018 While That of ERs, ASCs and Urgent Care Declined

Posted on April 1, 2020 Written by Editor

NEW YORK, March 31, 2020 /PRNewswire/ — From 2017 to 2018, telehealth use grew 12 percent and use of retail clinics grew 10 percent, but use of urgent care centers, ambulatory surgery centers (ASCs) and emergency rooms (ERs) all declined, according to newly released findings from FAIR Health. Urgent care center use fell 11 percent, ASC use fell 12 percent and ER use fell 15 percent. These are among the findings in a new FAIR Health white paper containing the third annual edition of FH® Healthcare Indicators and FH® Medical Price Index. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

HealthVerity emerges as the largest healthcare data ecosystem in the US

Posted on March 5, 2020 Written by Editor

PHILADELPHIA, March 4, 2020 /PRNewswire/ — HealthVerity, the trusted technology partner to the life sciences and insurance industries, announced today the expansion of its healthcare data ecosystem to include the most comprehensive set of closed pharmacy and medical payer data available in the market. The addition of multiple payer-oriented data sources to HealthVerity Marketplace, the self-service cloud platform for the discovery and linkage of healthcare and consumer data, solidifies HealthVerity as the largest healthcare data ecosystem in the US. [Read more…]

Filed Under: Health Technology and AI

Accolade Welcomes ServiceNow Chief Talent Officer

Posted on February 24, 2020 Written by Editor

SEATTLE, Feb. 24, 2020 /PRNewswire/ — Accolade, a personalized health and benefits solution for employers, health plans and their members, welcomes ServiceNow Chief Talent Officer Pat Wadors to its board of directors. Putting people first is at the core of Accolade’s strategy and Pat Wadors’ personal and professional passion, and drove her interest in joining the Accolade board of directors. [Read more…]

Filed Under: Health Technology and AI

Blue Health Intelligence’s Whyzen Analytics is Helping Improve Employer-Sponsored Healthcare for Millions

Posted on April 4, 2019 Written by Editor

CHICAGO, April 3, 2019 /PRNewswire/ — Eighteen months after launching its revolutionary employer analytics and reporting solution, Blue Health Intelligence® (BHI®) is providing healthcare insights for millions of individuals who receive health benefits through their employers. The solution, Whyzen Analytics, also has increased operational efficiencies and value by providing more actionable population health information to four large regional health plans. [Read more…]

Filed Under: Health Technology and AI

Global Market for Healthcare Cloud Computing Worth $10 Billion by 2021

Posted on November 28, 2017 Written by Editor

The healthcare industry has been slow to adopt new technologies, including the cloud. However, industry-wide demand to use health data to improve system efficiency, deliver value-based care and enable productive collaborations is driving investment in cloud solutions. [Read more…]

Filed Under: Health Technology and AI

MyDx Files Patents & Is Now Accepting Preorders For The ECOSmartPen

Posted on November 28, 2017 Written by Editor

MyDx, Inc. (OTC: MYDX), a science and technology company and creator of MyDx® (My Diagnostic), the first multi-use handheld chemical analyzer designed for Cannabis professionals and retail consumers to correlate the chemical profile of cannabis with how it makes them feel and which ailments it alleviates, today announced it filed patents on its revolutionary, second smart device — The ECOSmartPenTM — and is now accepting Pre-Orders. [Read more…]

Filed Under: Health Technology and AI

HealthBI Names Amendola Communications Agency of Record

Posted on November 28, 2017 Written by Editor

Amendola Communications has added population health technology pioneer HealthBI to its customer family. Amendola will be a key player in HealthBI’s plans for rapid growth in 2018, promoting solutions that are already the most widely deployed of their kind while expanding awareness of the company as a visionary thought leader in value-based and integrated care. [Read more…]

Filed Under: Health Technology and AI

Avella Launches e-Commerce Platform for Ophthalmology Providers

Posted on August 10, 2017 Written by Editor

Avella just announced that it has launched a new e-commerce platform designed to streamline ordering compounded preparations. This easy-to-use, secure and intuitive web-based portal gives ophthalmology providers the ability to save payment information and easily order or re-order with customized shipping method. It also provides access to ordering history and invoices at a glance. [Read more…]

Filed Under: Health Technology and AI, Hospitals and Health Systems

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