The Permanente Medical Groups serving Kaiser Permanente members and patients across California received 5-star ratings for overall performance — the highest recognition possible by the California Office of the Patient Advocate — in the second annual Medical Group Report Card for Medicare Advantage Members.
In all, the Permanente Medical Groups in California received a 5-star overall rating at four medical centers and a 4.5-star overall rating at 24 medical centers.
These high marks from OPA mirror the Centers for Medicare and Medicaid Services 2017 Medicare star quality ratings, in which Kaiser Permanente in California and three other regions received 5 out of 5 stars for Medicare Advantage, and a 2016 J.D. Power survey that ranked Kaiser Permanente highest in Medicare Advantage member satisfaction for the second consecutive year.
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