Timely Health Plan News and Commentary
Posted on Written by Editor
KEPRO announced today that the Division of TennCare, the state of Tennessee’s Medicaid program, has awarded the contract for the management of its toll-free call center to support TennCare members to KEPRO.
KEPRO will manage the toll-free call center that allows TennCare’s members to file medical issues or appeals by phone. The call center currently receives an average of 2,500 calls per week.
For more reporting on this topic, see our Medicaid and CHIP news hub.
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